Just Another Blog
Tuesday, August 27, 2002
 
Voicestream Sucks

I'm actually pretty surprised that the Google search for "Voicestream sucks" returns only 43 hits. I've, thankfully, never owned a cell phone and had to deal with their nightmarish customer service. I have never heard one single positive customer service story concerning a cell phone provider. My brother is the latest person to get screwed by Voicestream. It's a long a boring story, but they screwed-up his contract, refused to fix the error, and insist on charging him somewhere around $800 for what should have been around $100 for a couple of months of service. Voicestream sucks.

When I told my brother that I never heard any one say anything good about cell phones and the providers and the customer service people, he told me that his roommate has actually had nothing but good things to say about AT&T Wireless. Since I'm a very minor shareholder, I thought I should tell that part of the story too. AT&T Wireless: Good. Voicestream sucks.

The caveat here is that if you know my brother's roommate you take everything he says, even the positive, with a grain of salt. But, the long and short of the story is that Voicestream sucks.